Mon-Sat: 9-5:30 | Sat: 9-2

 22017 Norwalk Blvd. Hawaiian Gardens, CA 90716

Hospital Policy

Waiting Room

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area.All cats must be presented in an appropriate cat carrier.Please keep your child away from other waiting animals. Children may want to greet other pets in the waiting room and this may cause unnecessary bite injury. Please keep your child next to you, within your control and safely.


The California Veterinary Medical Board requires a Veterinarian-Client-Patient Relationship (VCPR) before a veterinarian can write a prescription for an animal patient.
A drug shall not be prescribed for a duration inconsistent with the medical condition of the animal(s) or type of drug prescribed. The veterinarian shall not prescribe a drug for a duration longer than one year from the date the veterinarian examined the animal(s) and prescribed the drug.
California Code of Regulations
Section 2032.1

When prescription medication is necessary for your pet, you have a choice between obtaining the medication directly from us (the prescriber) or, if you prefer, we will provide you a written prescription that you may have filled by a pharmacy of your choice. You will not be charged for a written prescription.
Business and Professions Code
4170(a)(6) and (7)
California Code of Regulations Title 16,
Section 2032.2

Payment Policy

Payment is required at the time services are rendered. We accept major credit and debit cards, cash, CareCredit and Scratchpay. Unfortunately, we do not accept checks.
A deposit is required prior to extensive surgeries and treatments.


California State Health Code forbids the resale of any prescription medication that has been dispensed. Federal law also stipulates that any medications that are dispensed to a patient cannot be returned for reuse due to tampering, incorrect storage, and contamination. Therefore, we are unable to accept medications for return under any circumstances.

Pick-Up/Drop Off

Drop off time for examination or treatment is between 9:00AM and 4:00PM
Drop off time for surgery is 9:00AM
Please be advised that all pets that are not picked up by the closing of any given day will be boarded at the owners’ expense.

Continuous Presence Not Provided

Veterinary service during nighttime hours, some daytime hours, and/or weekends, is provided at the discretion of the veterinarian in charge. Continuous presence of personnel may not be provided during these hours.
California Code of Regulations Title 16,
Section 2030

After Hours

Emergency hospitals are available to provide treatment, monitoring, and hospitalization for post surgical or critical care animals when our hospital is closed.
In the event of an emergency after hours, please contact:
VCA Lakewood Animal Hospital
10701 South St, Cerritos, CA 90703
Phone: (562) 926-3600
Long Beach Animal Emergency
4720 Pacific Coast Hwy, Long Beach, CA 90804
Phone: (562) 735-5200

Abandoned Animal Act

(a) Notwithstanding any other provision of law, whenever an animal is delivered to a veterinarian, dog kennel, cat kennel, pet-grooming parlor, animal hospital, or any other animal care facility pursuant to a written or oral agreement entered into after the effective date of this section, and the owner of the animal does not pick up the animal within 14 calendar days after the day the animal was initially due to be picked up, the animal shall be deemed to be abandoned. The person into whose custody the animal was placed for care shall first try for a period of not less than 10 days to find a new owner for the animal or turn the animal over to a public animal control agency or shelter, society for the prevention of cruelty to animals shelter, humane society shelter, or nonprofit animal rescue group, provided that the shelter or rescue group has been contacted and has agreed to take the animal. If unable to place the animal with a new owner, shelter, or rescue group, the animal care facility may have the abandoned animal euthanized.
(b) If an animal so abandoned was left with a veterinarian or with a facility that has a veterinarian, and a new owner cannot be found pursuant to this section, the veterinarian may euthanize the animal.
(c) Nothing in this section shall be construed to require an animal care facility or a veterinarian to euthanize an abandoned animal upon the expiration of the 10-day period described in subdivision (a). 
(d) There shall be a notice posted in a conspicuous place, or in conspicuous type in a written receipt given, to warn a person depositing an animal at an animal care facility of the provisions of this section. 
(e) An abandoned animal shall not be used for scientific or any other type of experimentation.
California Civil Code
Section 1834.5


22017 Norwalk Blvd.
Hawaiian Gardens, CA 90716

Mon-Sat: 9am - 5:30pm
Sat: 9am - 2pm
Sun: Closed

(562) 541-1288